1980-1989
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1980 |  |
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| Yellow Pages is one of the first information providers on Prestel | |
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| 1981 | |
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| British Telecommunications (BT) is formed |
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| 1984 | |
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| BT is privatised and our business operates as a separately identified business - Yellow Pages - within the BT Group Business Pages first launched in Bristol & South Wales | |
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| 1985 | |
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| Business Pages launched in London |
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| 1986 | |
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| Business Pages coverage increased to 7 major urban areas The Business Database is launched to provide direct marketing and database development services |
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| 1987 | |
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| We initiate our first electronic delivery of classified directory information Talking Pages service piloted in Brighton and Bristol | |
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| 1988 | |
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| We embrace the principles of Total Quality Management to focus all employees on enhancing customer service through continuous improvement of systems and processes. |
