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Code of conduct for suppliers

Our mandatory code of conduct exists to protect the relationship between Yell and our suppliers and helps us maintain the high standards we expect.

Our people and our suppliers are required to operate in an ethical, legally-compliant and professional manner.

Our Supplier code of conduct encompasses the following principles:

  • We work to the highest standards of professional competence and integrity
  • We operate a purchasing process which is fair and equitable to all parties
  • We aim to protect Yell people from exposure to, or the appearance of, participation in collusive or unethical practise
  • We recognise the legitimate interests of all parties and operate our purchasing process in good faith
  • We do not accept or give gifts which might affect business judgement. This prohibition applies equally to cash gratuities, goods and services, in kind or at preferential rates
  • We only accept hospitality offered in a business context, and this must be offered on a reciprocal basis
  • We respect the confidentiality of our suppliers information and expect our suppliers to keep confidential all aspects of our relationship.


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