Future directions & developments
Our new Purchasing system is a significant step forward in our drive to streamline and improve the way we do business with our suppliers. We are continuing to improve our processes and later in the year we will begin working with our suppliers to develop fully integrated electronic invoicing. This will enable you to forward invoices electronically to our Accounts Payable team.We anticipate that all the data on current paper-based invoices will need to be included in any electronic invoice. It is likely that electronic invoices will need to be formatted to comply with idoc/XML protocols. Suppliers will be contacted individually in respect of their participation in the programme.
FAQs
Could I start work or send goods even if I don’t have a PO?
No. The PO confirms the details of the goods or services you are to supply and authorises you to start work, so you must have a valid PO before you start work.
My contact in Yell has asked me to send the invoice directly to him; is this correct?
No. All invoices should be sent directly to our Accounts Payable Department, Yell, 3rd Floor, Queens Walk, Oxford Road, Reading Berkshire RG1 7PT. Sending invoices anywhere else could result in delays to payments.
Will my Yell client change as a result of the new Purchasing process?
No, the new arrangements don’t affect your client contact point.
I can’t read the PO you have faxed to me, please can you resend this?
Yes, please call the Purchasing Department on +44 (0)118 950 6416, quoting the PO number where possible. We will arrange for the PO to be resent to you.
What should I do if I think payments against my invoices are overdue?
Call the Accounts Payable team on +44 (0)118 950 6899. They will be happy to check on your account, deal with any queries about outstanding balances and advise you when you should expect to receive payment.
Further information
If you would like to know more about the changes to our Purchasing process, please contact the Purchasing team on purchasing@yellgroup.com.
