The Yell Way
The Yell Way covers the range of processes, approaches and behaviours – such as values, leadership, planning, performance management and ethical standards – that define good management in Yell.We seek feedback from our people on a wide range of topics through day-to-day contact, team meetings and, in the UK, through our annual employee feedback survey ‘Tell Yell’. Our UK survey results are benchmark best and we are encouraging our other operating units to undertake similar surveys.
Each year we make a significant investment in employee communications to ensure that everybody knows and understands Yell’s objectives, to ensure everyone is kept up-to-date with progress against plans, and to ensure comprehensive communication of local and Group news.
